Starbucks is instructing workers in de-escalation so they can peacefully reserve bathrooms for paying-customers only
A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...
Will Handwritten Names on Cups and Free Refills Actually Make Starbucks Better?
According to CNN, Starbucks baristas will soon return to hand-writing customers’ names in Sharpie on their cups, a practice ...
Starbucks extends 'coffeehouse amenities' like free refills, condiment bar to all
Starbucks announced Monday that select "coffeehouse amenities" like free refills for in-customers and condiment bars are making a comeback.
Starbucks is changing its free water and bathroom policies. Store workers say that might be tough to enforce.
Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...
Starbucks reverses open-door policy: Buy something or leave
The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...
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Starbucks reverses open-door policy: Buy something or leave
Starbucks spokesperson Jaci Anderson said the policy reversal is designed to help prioritize paying customers. "We want everyone to feel welcome and comfortable in our stores," Anderson told USA TODAY ...