the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or Galaxy device.
As reported by SFGATE, Sanas is a startup that offers "accent translation" for call center employees, a job that tends to be outsourced to cheaper foreign markets like India and the Philippines.
Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.
Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it ...
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