Today’s AI-enabled chatbots can compare products, make personalized recommendations, and troubleshoot complex problems. And it appears that’s only the beginning.
An AI chatbot backed by the French government has been taken offline shortly after it launched, after providing nonsensical ...
We put its chatbot to the test in New York on Tuesday and Wednesday, asking it a battery of questions on sensitive topics ...
Online holiday shopping reached a record $241.4 billion during the 2024 season. It was fueled in part by generative AI-powered chatbots that increased traffic to e-commerce sites, according to ...
Deep discounts motivated holiday shoppers to spend, according to Adobe’s data. For every 1% drop in the typical price, demand ...
Prior chatbots were mostly used for task-oriented functions such as helping customers track online orders or return ones that didn't meet expectations. Amazon, the king of online retail ...
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