For sustainable growth and success, every organization needs to find the balance of empowerment and accountability.

Modern organisations are discovering that their greatest competitive advantage isn't found in technology investments or ...

Ton, Zeynep, and Robert S. Huckman. "Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance." Organization Science 19, no. 1 (January–February 2008): 56–68.