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For example, how to solve common problems with ... This will help you create a knowledge base that actually serves your team. Design a knowledge base that is useful for onboarding and ongoing ...
We’ll also offer a step-by-step guide to creating an effective knowledge base ... Use the data collected in step one to decide how the knowledge base type is best organised. As an example, a personal ...
I tried various note-taking and productivity apps, but they did not meet my needs for creating a visual knowledge base. I was starting to think that a good old-fashioned notebook and some ...
Creating a functional knowledge ... Kathleen Lucente, Red Fan Communications 12. Include Examples Of What Worked Well And What Didn’t We build a knowledge base of crucial information to share ...
Making knowledge base content accessible through self-service ... to a presentation layer like Communities. Take a look at an example of one of our knowledge articles to get a sense for how ...