If it is, confirm that you're using the right keyboard shortcuts, buttons, or settings to turn it on. Some laptops like MacBooks use light sensors for backlighting in low-light situations .

As you may already know, the simplest way to adjust volume on your Mac is by using the keyboard. Press the F11 or F12 keys to decrease or increase the volume on most modern Macs. To mute your Mac ...

You can turn on the keyboard light on your Mac computer so that it's easy to see the keys even in low-light conditions. To adjust the brightness of the keyboard light on your Mac , use the F5 and ...

Use the F5 or Fn+F5 combination to turn on your keyboard's backlighting. Customize lighting intensity, zones, and animations from the OMEN Command Center > Lighting > Keyboard .