Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.

Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in ...

Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time ...

he French company has around 90,000 employees in India. Teleperformance, the world's biggest call centre operator is using artificial intelligence (AI) to '"neutralise" Indian accents for Western ...

Follow Bloomberg India on WhatsApp for exclusive content and analysis on what billionaires, businesses and markets are doing. Sign up here. Teleperformance SE, the largest call-center operator in ...

has deployed AI to alter the accents of its Indian call center agents in real-time. This move aims to improve customer interactions, making them more relatable. “When you have an Indian agent on ...

"When you have an Indian agent on the line ... are displeased by the optics of "neutralizing" call center workers' accents. In classic C-suite-speak, the deputy CEO spun Teleperformance's accent ...