Sky will reduce its headcount with its customer call centres by 2,000 as the media group moves its service further towards ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

While customers still desire the option to speak with an adviser, they also increasingly want the ability to manage their ...

The British-based Sky broadcasting group said on Thursday that 2,000 jobs in the UK, or seven percent of its workforce, could be at risk as the company shakes up its customer services. "We're ...

Money latest: Trump car tariffs condemned around the world Image: The Sky Livingston site where the company plans to base its 'centre of excellence'. Pic: Peter Devlin Sky said that it planned a ...

London: The British-based Sky broadcasting group said on Thursday that 2,000 jobs in the UK, or 7% of its workforce, could be ...