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Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policy
Starbucks is teaching staff how to de-escalate ... It previously let nonpaying guests use store facilities, such as bathrooms, indoor communal areas, and patios. The Seattle-headquartered coffee ...
The Indianapolis Star20d
Saddle up, Starbucks is finally opened in the rural town of Phelan
The store's design is described as modern with indoor and outdoor seating options. Susan Sherman claims that “Phelan is now on the map” ever since Starbucks opened in her "dusty little town." ...