It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

According to vocal coach Claire Fry, how we say something can be as important as the words themselves. Here's her advice for ...

Why do we react harshly when we listen to recordings of ourselves? Voice expert Rebecca Kleinberger explains the mechanics of ...

Going back about a week now, Google Voice users have been experiencing message delivery errors. The errors pop up seemingly ...

Here’s how the voice-to-text feature works on Android devices and how to get the most out of it. You can use voice to text with any app you type in. Here’s how it works: Go to any app or website.

“We call that phonotrauma, meaning sound trauma.” Phonotrauma is a common cause of voice problems in people who use their voice a lot in their work. “The voice has become more and more ...