If you're running an e-commerce website, you need a customer service team. And if you're running an online shopping juggernaut like eBay, you need a big customer service team. Luckily, that's what ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. eBay is an online auction and retail marketplace where customers have ...

Bay announced it will begin reducing its workforce by 9% in an effort to better ensure "long-term, sustainable growth." The ...

Whether you have issues with an order that never arrived, a product that showed up damaged or defective, or you yourself are an eBay seller and are having issues with a customer, you don't have to ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

The online auction site will introduce a Buyer Protection fee in the UK from February 4, which will be applied to all ...

For us, this means being customer-obsessed and making sure the entire organization is focused on delivering for our global community of sellers and buyers. At eBay, we are reinventing the future ...

How do I know I can trust these reviews about eBay Motors? How do I know I can trust these reviews about eBay Motors? 4,598,690 reviews on ConsumerAffairs are verified. We require contact ...