Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to hang out at its coffee shops or use its restrooms.

Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks plans to overhaul menu by cutting 30 percent of food and drink items - The coffee giant recently reported a four ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Violators will be asked to leave, and law enforcement may be involved if necessary. Starbucks spokesperson Jaci Anderson ...

Starbucks spokesperson Jaci Anderson told USA TODAY that the policy changes are focused on prioritizing paying customers. "We want everyone to feel welcome and comfortable in our stores," Anderson ...

Starbucks spokeswoman Jaci Anderson told The Washington Post in a statement that the policy is designed to prioritize paying customers and staff, and to make everyone “feel welcome and ...

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. The new rules reverse an ...

Starbucks spokesperson Jaci Anderson said the policy reversal is designed to help prioritize paying customers. "We want everyone to feel welcome and comfortable in our stores," Anderson told USA ...

Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.

Starbucks spokesperson Jaci Anderson said the policy reversal is designed to help prioritize paying customers. "We want everyone to feel welcome and comfortable in our stores," Anderson told USA TODAY ...