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No Jitter Midroll: Theta Lake Expands Risk and Compliance Features for UC&C
Unified communications and collaboration solutions are increasingly core to how employees work. Theta Lake has added new ...
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Three Essential Steps to Preserve Business Resilience in Extreme Weather Events
It’s only a matter of time before a storm tests your organization’s communications infrastructure. Here’s how to stay ...
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No Jitter Roll: AI Agents Debut from Five9, Cognigy, Snowflake and DataRobot
Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered Contact Center solution.
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AI Enthusiasm Is Cooling. Look to Workers to See Why.
Slack’s most recent Workforce Index report documents a drop in AI adoption. The workers explain why they’re hesitant to embrace AI in everyday work.
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Connected Workspace Apps: One’s Enough
Driven by the need to gain control and optimize costs, many companies are looking to standardize on a single connected ...
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United Office
Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered ...
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No Jitter Midroll: ServiceNow Adds More Than 150 Gen AI Features
These include new, expanded Now Assist capabilities that provide greater visibility and controls with AI Governance, as well as native multilingual support in Now Assist.
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No Jitter Roll: 8x8 Announces New Capabilities, NICE launches CXone Mpower SmartSpeaker, and Pindrop and Five9 integrate
Also, Aera Technology introduces new capabilities, AppOmni and Cusco partner, EchoMark and Microsoft Purview integrate, and Sennheiser collaborates with Cisco.
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Lessons Learned from Recent Microsoft Teams Deployments
These five quick lessons can keep expenses down, reduce the number of surprises when moving to the collaborative platform, and help a migration go smoothly.