After weeks of anxiety among people who rely on Social Security phone services to access their information, many are now ...

Policymakers and nonprofit hospices must work together to create a system that prioritizes patient-centered care and health ...

The Social Security Administration will continue accepting all types of claims by phone after Monday, reversing a previously announced plan that would have ended phone-based access for certain ...

SPRINGFIELD, Ill. (KWQC) - AARP leaders in Illinois are claiming a major victory to keep social security services accessible ...

While confusion continues around ever-changing directives regarding the Social Security Administration (SSA), AARP continues to actively oppose a new policy change to its identity verification process ...

The Social Security Administration has apparently backed off on its plans to make more older Americans travel to field ...

With more changes to come, AARP is worried Social Security's customer service could get even worse.