While chatting with the store attendant, he allegedly asked Lafferty if he wanted a bag for his new AirPods. “I said, ‘No, ...

However, Tyler Morgan, an ex-Apple Store employee uses his TikTok channel (@hitomidocameraroll) to share hints and tips on how to use many of these hidden iPhone features and in his latest video ...

An anonymous Apple store employee pulled back the curtain behind the company's impressive retail operation. He or she talked to Popular Mechanics about what it's like to be an Apple footsoldier on ...

The longtime consulting leader and former vice president of inclusion and diversity at Apple shares her thoughts on today's rapidly changing working world.

A serious bug (or two) is causing iPhone batteries to malfunction, and Apple Stores are inundated with customer complaints, employees tell Business Insider. Over the past few weeks, complaints ...

He also claimed that a manager once told him that ‘black employees don’t reach ... which encourages shoppers to make in-store purchases from their Apple devices, from 1.4 per cent of total ...

Of course, not all retail store employees live up to expectations, and one Portland, Oregon Apple retail location now finds itself in hot water following an unfortunate incident involving anti-gay ...

The easiest way to test-drive the Vision Pro is by booking a 30-minute session at an Apple store for an employee-guided demo. Even though I've already tried it for myself in the office ...

It's very structured, very process driven - and that ties in with the comments from the ex-employees about launches coming together as a 'puzzle'." Apple Store employees: There's a special name ...

Last week, Gurman also reported that in-store retail employees are being trained to offer fashion advice to customers. Apple is said to be adding new demo stations to Apple Stores to let customers ...