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World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees
Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it's ...
CEO of world's largest call center operator for using AI solution to change Desi accent, says: Indian agents are hard to ...
Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time. The system aims to enhance customer understanding and satisfaction while ...
The Sun29d
World’s biggest call centre accused of using AI to ‘whiten’ Indian accents & ‘improve empathy’ for Brit customers
THE world's biggest call centre operator has been accused of using AI to "whiten" Indian accents for Brit customers. Teleperformance is using real-time AI software on phone calls to "neutralise ...
Mashable SEA1mon
World's largest call center using AI to 'neutralize' Indian employees' accents
Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or Galaxy ...