This breakthrough was only the beginning of a big wave of changes. At the end of last year, a new trend related to AI started to gain momentum: AI age ...

Get fit and make new friends with the Red Hot Chili Steppers walking club. All ages and skill levels are welcome for this program, which is hosted by Volusia County’s Parks, Recreation and Culture ...

Fans of vintage cars and motorcycles gather for an “exceptional automotive experience.” The fifth annual show has free admission from 9 a.m.-4 p.m. Jan. 25 at 212 W. First St. in Sanford. More ...

The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

For example, Texas Governor Greg Abbott has ordered hospitals receiving Medicaid funding to begin tracking and reporting the costs of care for immigrants without legal status. Despite these ...

IVR lets you send incoming calls to the right call center agents. In addition ... solution to your precise business requirements (for example, it’s dead easy to add something like a chatbot ...

Hyderabad: Hospitals across Telangana resumed services under the Aarogyasri healthcare scheme following negotiations between the Telangana Network Hospitals Association (TANHA) and state health ...

IT WAS A HEAVY POLICE AND SHERIFF RESPONSE WHEN, ACCORDING TO A HOSPITAL SPOKESPERSON, A SWATTING CALL WAS MADE TO 911 AROUND 7:00 IN THE EVENING. THAT CALL TRIGGERED THE HOSPITAL’S EMERGENCY ...

The call was made after 7 p.m., prompting multiple Cocoa Beach Police patrol officers to search the hospital for any potential threats as a precaution. No evacuations took place. Residents were ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...