A new chatbot would answer questions from student borrowers. The idea comes from staffers with ties to the tech industry as ...
FEMA has announced that the Disaster Recovery Center (DRC) in Richmond County will close at its current location at 6 p.m. on ...
Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...
Business communications provider Intermedia is expecting another record-breaking year in UCaaS sales as it goes after the big ...
The Louisiana Department of Education (LDOE) has unveiled new resources to support the public in understanding and accessing ...
Legal scholars and practitioners in the area of medical law in Ghana find it curious why there exists a difficult legal regime to comprehensively regulate all matters on Assisted Reproductive ...
Outsourcing call center operations has become a common practice for businesses looking to improve efficiency and reduce costs. However, maintaining high-quality customer service in outsourced call ...