Air Conditioning, Heating & Refrigeration News10d
Ready, Set, Call: Preparing Your Call Center for Busy Season
The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.
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'I can be a citizen in society': New call center for people reentering society takes 100 callers on first day
More than 100 people on Monday used a hotline designed to help former prison inmates get jobs and housing. The Recidivism Reduction Call Center began on Monday. Social justice activist Emancipate ...
How Call Centers Can Use GenAI To Maximize ROI
Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.