The agreement will accelerate customer access to Alphawave Semi’s AI-driven, advanced silicon IP platforms via Siemens’ ...
Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net Promoter Score® (NPS®) of 60 from ...
In the aftermath of the pandemic, numerous organizations have prioritized cost-cutting measures, often at the expense of customer experience (CX).