AI, automation the answer to spiralling document fraudIt is important to meet modern customer expectations while also managing risk, and AI and automation allow companies to do so. By Justin Ashworth, ...

Q4 2024 Earnings Conference Call April 9, 2025 8:00 AM ETCompany ParticipantsMeghan Roach - President & CEOLeon Wu ...

Mumbai (Maharashtra) [India], April 9: Manoj Ceramics Limited, (INE0A6N01026), a leading name in the ceramic and tiles industry, has enhanced its retail customer experience through a strategic ...

This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.

By teaming up with established payment technology partners, businesses foster dynamic relationships that create a virtuous ...

DBS said on Monday customer statements of around 8,200 clients were at risk, but their systems were not compromised and customer deposits and monies remain safe. Sign up here. Bank of China ...

Put yourself in your audience’s shoes and be brave enough to admit when something you thought was working just isn’t.

(Reuters) -Some customer information from Singapore's DBS Group and Bank of China's branch in the country has potentially been compromised after a ransomware attack on their data vendor Toppan ...

As businesses strive to navigate consumer, regulatory and technology complexities, the right data strategy can mean the difference between fragmented customer experiences and truly personalized, ...

CDPs support customer data and its many uses, making it a key element of modern technology stacks. CDPs have many integrations and therefore can also support new technologies or change if it arises.

A customer’s experience is the accumulation of reactions to the variety of engagements and interactions that customer will have, over time, with a brand. These moments add up, and the sum of these ...

Dezeen Awards launched a new collectible design category this year. We've rounded up six limited-edition designs that could be entered into our new category. Often experimental in their approach, ...