Learn what is the role of the process flow diagram (PFD) in Six Sigma, a methodology for improving processes. Find out how to create and use a PFD effectively.

When defining the process, you need to decide the start and end point of the process, how to divide it into sub-processes or activities, and how much detail is needed for each step.

If you’re new to project management and aren’t sure about RACI charts, this guide will teach you what they are, how they work, and how you can make one.