Escherichia coli, commonly known as E. coli, is a versatile bacterium. While many strains are harmless and a natural part of our intestinal flora, some can cause severe illness, leading to serious ...

Simon Amstell and Miquita Oliver presented Popworld for five years (Picture: Channel 4) The stars – aged 16 and 21 respectively at the time – were the original hosts of the irreverant TV show ...

The best conference call service is Zoom, offering an easy to use platform for beginners that focuses primarily on providing an intuitive video conferencing experience rather than a collaboration ...

BBC viewers are ‘gutted’ after it was announced a show critics said ‘was worth every minute of your time’ won’t be returning for a second season. Directed by Philip Barantini, the 2021 ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry survey, shedding light on t ...

PNC is close to rolling out a new online banking platform, Demchak said during its fourth-quarter earnings call on Thursday. “It’s one of the pieces of the puzzle of making everything we do ...

Zoom's extensive feature set and extensive platform support has made it a popular ... and lets people call in using a phone number. So they don't have much of an excuse to stay away.

RingCentral is my top choice for call center software because the channels and capabilities are built into the platform. You don’t have to integrate separate tools for analytics or workforce ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

Outsourcing call center operations has become a common practice for businesses looking to improve efficiency and reduce costs. However, maintaining high-quality customer service in outsourced call ...