Teleperformance SE, the largest call center operator on the planet ... “When you have an Indian agent on the line, sometimes it’s hard to hear, to understand,” Teleperformance Deputy ...

Teleperformance, the world's largest call center operator, is relying on artificial intelligence technology to modify the ...

Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time. The system aims to enhance customer understanding and satisfaction ...

has deployed AI to alter the accents of its Indian call center agents in real-time. This move aims to improve customer interactions, making them more relatable. “When you have an Indian agent on ...

as well as background noise cancellation in its call centres in India. Deputy Chief Executive Officer Thomas Mackenbrock said the tech can "neutralise the accent of the Indian speaker with zero ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call ... its India-based agents' accents.