With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

Plus, see where to watch the canonization of Blessed Carlo Acutis in real time; Mercy LIFE Center in Sharon Hill helps older ...

Adventures Archery Join Adventures Archery for an exciting journey into the world of archery at its Exploring Archery Camp.

BUCHANAN — The Buchanan Area Senior Center, 810 Rynearson St., 269-695-7119, offers the following exercise classes and health ...

Your guide to things to do in Asheville and across Western North Carolina. Things to do with your kids in Asheville, Hendersonville and WNC – find plenty to do from ...

Music Adventure Classes are at 9:30 and 10:30 a.m. Mondays at Swamp Rabbit Café in the coffee bar. Classes are geared for pre-K – first grade. For details and registration, visit @musicadventure on ...

Unlike Traditional Chatbots, GVA Learning 360 Absorbs the Wisdom of Human Agents, Not Just Documents—Cutting AI Onboarding Time and Bringing Uniformity to AI and Human Customer Experiences New York, ...

The Berks History Center is offering a free behind-the-scenes tour on Thursday, April 3, at the museum at 940 Centre Ave., ...

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the agents who ...

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

Launched during the pandemic, the Bloomberg School's Public Health on Call podcast has become a powerful tool to translate ...

That includes learning new rules. During a brief interruption of his career night Monday, he was left dumbfounded by an overturned foul call that added insult to ... ranking top 15 in the league next ...