"Patients provide the most important perspective on whether a hospital is providing good or bad care, as they have a 360-degree view of the entire care experience," said Wadhera, Associate ...

Branding in the health care industry should prioritize communicating empathy and care through every touchpoint.

This study examined the potential relationship between interdepartmental transfers and perceptions of the care received by adult patients who were admitted and discharged from a 300-bed, ...

By deeply understanding cancer patients' holistic experiences, we helped a leading cancer center reimagine patient care in preparation for a major hospital expansion.

Established Arizona-based FQHC moving to athenaOne® with athenaOne® Dental to integrate clinical, dental, and financial workflows, streamline care coordination in a value-based care environment ...

exceptional care, enhancing the overall patient experience and setting a new benchmark for healthcare standards." Upon discharge from Mercy San Juan Medical Center and Methodist Hospital of ...