News

Gen Z Woman Just Trying To Call Restaurant—Friends' Response Is Priceless
In the United States, phone etiquette can often divide opinions: a 2024 YouGov survey of 1,216 American adults found that 8 ...
QSR magazine2d
Building Lasting Restaurant Loyalty Through Experience-Driven Technology
Recently, loyalty programs have been heavily emphasized as a way to drive guest retention, however, the key to building ...
QSR magazine2d
How to Really Build Strong, Locally Rooted Restaurant Teams
After decades in the QSR industry with Chicken Salad Chick and Zaxby’s, I’ve learned that making a profit isn’t the only ...
Restaurant Franchising - An Era Of Expansion, Tech, And Consumer Focus
As we start the second quarter of 2025, the restaurant franchising landscape is entering a dynamic and defining chapter.
Restaurant Loyalty in Crisis: One-Third of Diners Switched Their Favorite Restaurants in the Past Year, New Report Finds
There is an alarming trend emerging in the fast food and fast-casual restaurant market: diner loyalty to their favorite brands is eroding, according to the 2025 Phygital Index Report released today by ...