Miss Manners does not want to discourage letters of thanks, which are in short supply. If hosts want to write to thank their ...

BRUNSWICK, Ohio -- It’s the end of February and Valentine’s Day has passed, but the interest in vintage valentine cards and ...

If you go to the mailbox and find a package addressed to you that you didn't order and it's not a gift. There are some things ...

A Best Buy customer is going viral on Reddit after alleging that a $2,000 package never made it to him. In the r/BestBuy ...

Do you ever open your least favorite client’s email, read it while filling up with rage, close the email and then stew about ...

The fifth of Dr. Marien’s 8Rs of his Customer’s Bill of Rights is the Right Condition. Per his original article, the Right Condition was described as: ...

Miss Manners does not want to discourage letters of thanks, which are in short supply. If hosts want to write to thank their ...

The built-in AI can now sort through your messages, summarize incoming emails, and help you write your own missives if you’re stuck. Here’s what’s available on iPhones, iPads, and Macs—you ...

President Donald Trump wants to give the White House direct control of independent federal regulators such as the Securities ...

People often ask Brodsky whether or not they should use emoji in professional communications. “Research shows that the effects of emojis are mixed,” he says. “But a core finding from the research is ...

Re-engagement emails annoy customers by asking a question you should already know the answer to. The post 3 reasons the “Do You Want to Hear From Us” email must die appeared first on MarTech.

Allison Schrager is a senior fellow at the Manhattan Institute and a City Journal contributing editor, where her research focuses on public finance, pensions, tax policy, labor markets, and monetary ...