How Smart IVR Unlocks a Better Caller Journey
Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...
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At TRB: How high-tech mapping can grow intermodal, and a data reality check
At the Transportation Research Board annual meeting, intermodalists advise and dissent over developments in the freight sector.
California wildfires live updates: 179,000 under evacuation orders; L.A. County sheriff says some areas look ‘like a bomb was dropped’
What we know about the California wildfires. Fierce wildfires burning out of control in the greater Los Angeles area have killed at least six people and forced nearly 180,000 more ...
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7 in 10 Indians believe religious & caste discrimination is a big problem in India—Pew Research
In survey spanning 36 countries, Pew Research tried to ascertain what people thought were major causes of inequality. In ...