American Express Global Business Travel's orientation toward New Distribution Capability development has played a supporting role in regulatory challenges of its proposed acquisition of CWT.

American Airlines on Tuesday announced the appointment of airline vet Heather Garboden to the role of senior vice president and chief customer officer and tasked her with leading a new Customer ...

Southwest Airlines has accelerated its New Distribution Capability development to keep pace with an evolving inflight product portfolio. Breaking with tradition, the airline this year is working to ...