Rümeysa Öztürk's sworn statement was filed alongside a motion from her attorneys seeking her immediate release from detention ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

We’re moving from fragmented processes to intelligent systems that act autonomously, at scale and in context. From busywork ...

A disgraced former Milwaukee cop helped seal the fate of a gay Venezuelan stylist sent to a prison in El Salvador , according ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

The IRS expects more than 140 million individual tax returns for 2024 to be filed this season, which has a deadline of April 15, 2025. That's a lot of taxpayers on hold. Over the ...

The Supreme Court could decide the fate of Kilmar Abrego Garcia after the Trump administration refused to return the Maryland ...

The Board of Public Works approved a $3.9 million extension Wednesday of a call center contract ahead of an expected surge of ...

An asylum seeker from Colombia had a court order preventing her deportation. Immigration agents didn’t seem to care.

It feels like you’re on edge all the time,’ one immigrant advocate said about the Trump administration’s immigration enforcement posture and the seemingly constant rumors of impending sweeps.

“The first places we may be able to notice the effects of IRS cuts are in taxpayer service and just return processing. For ...