President Trump said Wednesday that he was unilaterally raising the US tariff rate on China to 125% and instituted a 90-day ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

By eliminating missed calls and reducing wait times, AI Voice Agent empowers businesses to provide superior customer experiences while optimizing operational efficiency. This innovation aligns with ...

The cloud-based contact center market is intensifying speedily as businesses across industries shift to flexible, scalable ...