Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net Promoter Score® (NPS®) of 60 from ...

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

Socure, the leading provider of artificial intelligence (AI) for digital identity verification, compliance and fraud ...

Inc. , the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced strong customer adoption and usage of the AI-powered 8x8 ...

Socure has launched its new RiskOS platform, a unified platform for fraud prevention, identity verification, and regulatory compliance.

In the aftermath of the pandemic, numerous organizations have prioritized cost-cutting measures, often at the expense of customer experience (CX).

Global communications platform Infobip has partnered with White Label Communications to enhance its full-stack Communication Platform as a Service (CPaaS) solution for medium and large enterprises.

The fast pace of emerging technology adoption is increasing pressure on telecom operators to meet demands and implement AI.

Indonesia is set to host the most anticipated 10 th NXT CX-DX Summit & Awards that will explore the intersection of Customer ...

Welcome to the Confluent Q4 and fiscal year 2024 earnings conference call. I'm Shane Xie from investor relations, and I'm ...

Q4 2024 Earnings Conference Call February 11, 2025 4:30 PM ETCompany ParticipantsShane Xie - Investor RelationsJay Kreps ...