The agreement will accelerate customer access to Alphawave Semi’s AI-driven, advanced silicon IP platforms via Siemens’ ...

Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net Promoter Score® (NPS®) of 60 from ...

In the aftermath of the pandemic, numerous organizations have prioritized cost-cutting measures, often at the expense of customer experience (CX).

A major force behind meeting the telecom industry's present and future technological needs is the Atmanirbhar Bharat programme. There had been UPI a push towards developing indigenous 5G technology to ...

An icon of a desk calendar. An icon of a circle with a diagonal line across. An icon of a block arrow pointing to the right. An icon of a paper envelope. An icon of the Facebook "f" mark. An icon ...

Pan-India actress Pooja Hegde, who has successfully made her presence felt in movies down south and in Bollywood, termed her journey in the industry as a roller coaster ride. Pooja Hegde was in ...

The CMP Research Prism for Customer Analytics evaluated fifteen solution providers, including Level AI, and segmented them into five categories: pioneering, leading, core performing, up & coming ...

As part of Social Samosa’s 40 Under 40 jury, Pratik Mazumder of Mahindra Holidays & Resorts shares his perspective on ...

Sure enough, it has also positively affected the Telecommunications or Telecom industry. In this article ... for attracting a loyal customer base and perpetuating the said business. The common yet ...

Adebayo also highlighted the impact of foreign exchange instability on the industry, noting that many telecom contracts were signed at previous exchange rates, while operators must now fulfill ...