When college students are treated as customers a number of disastrous outcomes ensue, including grade inflation.

Many workplace terms are misused or poorly defined, leading to confusion and misalignment. This article unpacks 10 common suitcase terms to improve clarity and success.

The last Trump administration placed limits on new federal regulations, and it seems reasonable to expect more of the same.

It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

Detroit City Councilman Fred Durhal launched his campaign for mayor on Wednesday at the Boys & Girls Club of Southeastern Michigan.

Tourism marketing is never easy, especially when we consider that many people view much of the leisure travel and tourism ...

Show interview on November 21, 2024, Hasan Minhaj asked entrepreneur and Shark Tank investor Kevin O’Leary whether his success stemmed more from his investing abilities or his skill in ...

All You Can Eat' promos are great value for the customer, but not always so great for the restaurant. These are some that ...

Operator: Welcome to the IBEX Second Quarter FY 2025 earnings conference call. At this time, all participants, please be ...

The GenAI boom of the last few years has unleashed a wave of startups promising to support the process of prompt engineering ...

Today, I’m talking with Andy Hunter, the CEO of Bookshop.org. Bookshop, at its core, is a website that lets local bookshops ...

Scared of AI and other changes? Buggy whip manufacturers faced similar dilemmas a century ago, Drury University President Jeff Frederick writes.