The regulator of CMCs has highlighted poor service standards, inappropriate sourcing of customers and misleading advertising ...

Aggrieved banking, insurance and superannuation customers are suffering lengthy delays of up to six months to have case ...

The effective strategy and prompt delivery of justice by the Ombudsman Punjab's office have led to the immediate resolution of public complaints. A total of 22.5 million rupees in pending dues were ...

On 15 November 2024, the Financial Conduct Authority (“FCA”) and Financial Ombudsman Service (“FOS”) jointly published a call for input (the ...