In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make ...

While many believe self-service checkouts offer the freedom to scan and pack groceries in any order, a woman recently learned that hidden rules might just change the game. Grocery stores today ...

Self-checkouts have become a staple in supermarkets, fast food chains and other shops, but now some companies are reconsidering their use. Evan Davis explores the technology's role in the retail ...