RingCentral is my top choice for call center software because the channels and capabilities are built into the platform. You don’t have to integrate separate tools for analytics or workforce ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

Outsourcing call center operations has become a common practice for businesses looking to improve efficiency and reduce costs. However, maintaining high-quality customer service in outsourced call ...

Escherichia coli, commonly known as E. coli, is a versatile bacterium. While many strains are harmless and a natural part of our intestinal flora, some can cause severe illness, leading to serious ...

BOSTON, Jan. 30, 2025 /PRNewswire/ -- TreatmentRehabCenters.org, a new platform connecting people and families with top addiction treatment centers, is now live for 2025. With over 1,200 ...

This bolt-on, parallel market data & intelligence platform enables NPM's new and existing clients to track data center load demand, project development, and deal flow activity alongside its market ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry survey, shedding light on t ...

Within the next two years, it will also become home to more data centers for companies like Microsoft and Amazon. What is a data center? Is it the same as a server farm? Let’s look at the ...

KANSAS CITY, Mo. — One of Kansas City's largest developments in 2025 is well underway in the Northland — the Google data center campus. But what is a data center and why are so many building ...

PNC is close to rolling out a new online banking platform, Demchak said during its fourth-quarter earnings call on Thursday. “It’s one of the pieces of the puzzle of making everything we do ...