India Is on a Hiring Binge That Trump’s Tariffs Can’t Stop
An abundance of motivated young professionals is luring American businesses to base their global operations in Indian cities.
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World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees
"When you have an Indian agent on the line ... are displeased by the optics of "neutralizing" call center workers' accents. In classic C-suite-speak, the deputy CEO spun Teleperformance's accent ...
Indiatimes20d
CEO of world's largest call center operator for using AI solution to change Desi accent, says: Indian agents are hard to ...
Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time. The system aims to enhance customer understanding and satisfaction ...