While agents are the frontliners, M-Pesa dealers work quietly behind the scenes to ensure that everything runs smoothly.

To become an M-PESA agent, one needs to have some requirements.Some of the requirements are one must be registered as a limited company or equivalent, at least 3 outlets ready to offer M-PESA under ...

An M-Pesa agent is a registered individual or business that facilitates M-Pesa transactions, such as cash deposits and ...

According to Safaricom PLC, an M-PESA agent has several responsibilities.They include registration of M-PESA customers, depositing cash into registered customers’ M-PESA accounts, processing cash ...

Safaricom's former CEO Michael Joseph recalled how key shareholders dismissed M-Pesa as insignificant, underestimating its ...

Safaricom paid Sh22 billion in M-Pesa commissions to its agents during the last financial year, new data shows. This as new features introduced on the payments platform continue to drive user ...

Transactions worth Sh8.7 trillion were conducted through mobile money agents in 2024, underscoring the importance of mobile ...

Kenya witnessed the birth of a financial revolution with the launch of M-Pesa, a mobile money service by Safaricom.

Safaricom's mobile money service M-PESA has today marked 18 years since its launch in March 2007. It is available in more than 170 countries ...