With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

The tech giant unveiled a centralized hub where organizations can access pre-built agents as well as a protocol that allows ...

Overdose prevention centers and heroin-assisted treatment have emerged as evidence-based solutions capable of saving lives, ...

A VA spokesperson told Newsweek that the department will make accommodations so employees "have enough space to work" in "secure facilities." ...

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the agents who handle ...

At this time, I would like to welcome everyone to the SeaStar Medical year-end 2024 financial results conference call. (Operator Instructions ... and momentum with new top tier pediatric medical ...

Digital kiosks have helped Boston Medical Center Health System serve more patients and more easily meet regulatory requirements. The health system started installing iPads for patient check-ins last ...

The data center industry has been able to effectively manage increasing demands and ensure sustainable growth. Embracing a holistic approach is key for moving beyond the conventional siloed view and ...

Freezing temperatures, soiled clothing and scarce medical ... to the center on Mondays, when volunteers still spoke to detainees through video monitors installed in concrete-block cubicles.

MANILA, Philippines – The Japanese Embassy in Manila announced on Wednesday the opening of its new VFS Global-powered visa centers, which would begin operations on April 7. In an advisory ...