My experience went a little something like this: Pottery Barn had an item for sale on their website. I purchased said item for a reduced price (it was on sale). Pottery Barn confirmed my order.

Two hundred cows were added in 2005 and an additional 550-cow barn was built in 2009. “In 2009, we had to decide whether to stay with sawdust or switch to sand,” says John Diederich. “Shavings were ...