Once you have searched the archive (using the new ArcTitan UI) and found the emails you've been searching for, you can forward emails from your archive just as would from your email client. Forwarding a Single Email If you want to forward o...

Note The servers listed below are only useful to MSPs and customers who have ArcTitan (Email Archiving) as a stand-alone product. If you are using Email Archiving through the TitanHQ Platform, then your URL is handled by the Platform UI. Dep...

Click Create New Connection and the Connection Details form displays.. Using the table below as a reference, complete the Connection Details form. Review your values and click Save Connection to configure this OAuth connection.

Oct 18, 2024 · A customer admin can follow the steps below to complete their Email Archiving setup and initial configuration. Note The steps below are for MSPs who have ArcTitan as a stand-alone product. If you have Email Archiving on the TitanHQ Platform, ...

After successfully completing the automated onboarding process, all new emails are automatically imported into your archive.If you selected to import previous data during the onboarding process, you can automatically import that data using the Mailbox Reader function, which downloads your existing email and makes it available in your archive.

Setting. Description. Protocol: Select the protocol to be used for this connection. Use Autodiscovery Mode: (visible when EWS protocol is selected) Autodiscovery is essentially a web based service that returns the server, domain, URL and other details for a given email address.

Service Interruption: ArcTitan-EU. Update: 10:55 GMT The service interruption with ArcTitan-EU has been resolv...

Oct 8, 2024 · There are two installation options available. It can be installed locally on each computer, which is preferable for smaller organizations. Alternatively, Office 365 admins can use centralized deployment, which is the recommended method for deploying Office Add-ins (Word, Excel, PowerPoint, and Outlook) to users and groups within an organization.

In addition to being able to create a new account from the Accounts page, you can view existing accounts and their details. Log in as an MSP and select Ac...

Oct 8, 2024 · Channels: Channels are the sources that have been set up for searching your archive and can include Emails, Microsoft Teams, Slack, and so on.By default, All Channels is pre-selected, but you can choose individual channels by selecting them from the dropdown menu. Keywords: As you begin entering the keyword you would like to search for in the Keywords field, two options appear underneath ...