Route: Track Everything In One Place
See everything Route has to grow your business. Route offers shipping protection, fast issue resolution, package tracking, product recommendations, and carbon neutral shipping.
Route
Apr 12, 2025 · Resolutions taken by Route’s team directly are marked as “Route Refunded” or “Route Replacement”, and no reimbursement is needed for these resolution types, as Route …
Route
Search for answers to common problems and get support from our team.
Route for Shoppers
Search for answers to common problems and get support from our team.
File and manage claims – Route for Shoppers
How Route’s claims process works; Refunds, reorders, and other claims resolution options; How to access refunds in PayPal, Venmo, and more; What if I already initiated a chargeback with …
Route Admin Learning Guide
As a Route Admin we want to make sure you're supported with all things Route. Each of the items will be covered below. 1. ROUTE OVERVIEW. Before we get too far down the road, it’s …
Shoppers - Route
Route keeps tabs on your deliveries so you don’t have to. Get notified every step of the way.
Orders Tab Overview – Route
In the Merchant Portal, you will be able to view the details for any orders that have been created and have selected Route Package Protection at the time of checkout. This dashboard will help …
How and when to contact the shipping carrier - Route for Shoppers
You can find all tracking information, including the carrier responsible for transporting your package, in the Route mobile app, on the web tracking page linked in the order confirmation …
Tracking with Route
Route displays all your online orders in a central, visual tracking app. We use the shipping and tracking information you receive at the time of your purchase to display: Where your …